Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wilma Gillotte

Wilma Gillotte

May 3, 2024

5  out of  5 rating by Wilma Gillotte
"Very quick response in a professional manner! Very reliable! Thanks, Ms.Arlene!"
Profile photo of Khanh Fleshman

Khanh Fleshman

April 24, 2024

5  out of  5 rating by Khanh Fleshman
"Very helpful and responsive!"
Profile photo of qianqian yu

qianqian yu

April 19, 2024

5  out of  5 rating by qianqian yu
"excellent agent"
Profile photo of Alejandro Velazquez

Alejandro Velazquez

March 26, 2024

5  out of  5 rating by Alejandro Velazquez
"So far the costumer service was very good. They were always there for all the problems that I had while setting up my insurance. Would tecomend"
Profile photo of Bruce Lamone

Bruce Lamone

March 26, 2024

5  out of  5 rating by Bruce Lamone
"Always available to answer questions and always great service. Been with Arlene for years. Thank you!"
Profile photo of Wyman Fang

Wyman Fang

March 26, 2024

5  out of  5 rating by Wyman Fang
"Very polite and nice. Extremely knowledgeable about auto insurance"
Profile photo of Brian Gluzman

Brian Gluzman

March 21, 2024

5  out of  5 rating by Brian Gluzman
"Arlene was very helpful in getting us car insurance very quickly with minimal hassle. Will definitely go to her again for future insurance needs!"
Profile photo of May Karam

May Karam

March 21, 2024

5  out of  5 rating by May Karam
"I’ve been dealing with Arlene for a long time and I had the best service. She’s on the top of business and very professional. I really recommend her for any insurance you might need. Thank you Arlene. May"
Profile photo of Andy Carrillo

Andy Carrillo

March 5, 2024

5  out of  5 rating by Andy Carrillo
"Arlene did an amazing job explaining the multiple policies and coverage for me. It was a lot of information but I am grateful for her assistance. Outstanding professionalism and care."
Profile photo of Beatriz P

Beatriz P

February 29, 2024

5  out of  5 rating by Beatriz P
"Arlene Bautista has been a great help with the car insurance of our student daughter in Laguna Beach California. We are parents concerned about the well-being of our daughter, because we are in Texas. Arlene has given us the trust and all the information without hiding anything and clarifying any doubts by explaining in detail each point of the policy. She is a pleasant, reliable agent willing to help whenever we need her. Thanks Arlene from State Farm."
Profile photo of Luke McVeigh

Luke McVeigh

October 25, 2023

5  out of  5 rating by Luke McVeigh
"Arlene was quite helpful in assisting me with my insurance needs. She was both clear and considerate in regards to what my coverage would be. I would recommend her to anybody looking for auto insurance. :)"
Profile photo of Zach Chandy

Zach Chandy

June 20, 2023

5  out of  5 rating by Zach Chandy
"I am writing to highly recommend Camilo, who works with Arlene Bautista. Working with him this last week has demonstrated he is client-oriented, highly capable, kind, and has a high emotional quotient."
Profile photo of Charlie Perez

Charlie Perez

May 30, 2023

5  out of  5 rating by Charlie Perez
"Wanted to come on here and write a review for Camilo. As soon I got connected to him he asked all the right questions and guided me to the right direction for my auto insurance. He then went on and started to talk to me about life insurance and how important it is to have it. I called a couple different insurance places before I called State Farm and not a single one cared about me having a life insurance policy as much as he did. It made me feel like I was important and my life mattered. Overall I did end up getting auto and life insurance with State Farm because of how easy he explained all the coverages and gave me a good deal as well! Thank you Camilo."
Profile photo of Donna Dodd

Donna Dodd

May 25, 2023

5  out of  5 rating by Donna Dodd
"Arlene and her team are always so nice whenever I speak with them. They always make sure I have the right products and services; and help me with any questions I may have."
Profile photo of Fran


May 23, 2023

5  out of  5 rating by Fran
"Camilo was really helpful, professional and friendly"
Profile photo of Joy Defour

Joy Defour

May 19, 2023

4  out of  5 rating by Joy Defour
"I did had problems with my payments but I was resolved it took awhile ,but it was with the help of camilo he made it happen"
Profile photo of konrad berreth

konrad berreth

May 17, 2023

5  out of  5 rating by konrad berreth
"Great service. Answered all my questions made the process super easy."
Profile photo of Harvey Zhang

Harvey Zhang

April 5, 2023

5  out of  5 rating by Harvey Zhang
"The insurance company is fast response and very patient."
Profile photo of Shawn Mares

Shawn Mares

March 30, 2023

5  out of  5 rating by Shawn Mares
"Arlene & The State Farm team are amazing. Response time is always quick and they will always be there to answer your questions and concerns. I highly recommend if you are looking for great insurance agents."
Profile photo of Sharif Wanis

Sharif Wanis

March 22, 2023

5  out of  5 rating by Sharif Wanis
"Arlene is extremely nice and will answer any questions that you have. One of the nicest agents I have been in contact with and plan to stay with this company due to her professionalism."
Profile photo of Melissa Arroway

Melissa Arroway

February 10, 2023

4  out of  5 rating by Melissa Arroway
"This team here at State Farm is absolutely amazing. Camilo is always helpful and is a pleasure to have on our case."
Profile photo of Christin Rickman

Christin Rickman

June 23, 2022

5  out of  5 rating by Christin Rickman
"Arlene is amazing! She made the process of switching back to State Farm such a seamless process. Additionally, she was sos kind and welcoming in her service delivery! I am so thankful to have found Arlene and her office!"
Profile photo of DAN MEDINA


May 17, 2022

5  out of  5 rating by DAN MEDINA
"Extremely satisfied with this Agent here in CA Arlene and Elizabeth (Libby) helped me and quite of few situations in the past. They have helped me save tons of money with all my policies combined! Always providing me with the best and sincere advice for my overall convenience. Thank you so much! Best Regards, Dan"
Profile photo of Jerry Skolnik

Jerry Skolnik

May 11, 2022

5  out of  5 rating by Jerry Skolnik
"Arlene and Libby helped me transfer my policies here when I moved from San Marcos to Irvine. Whenever I stop by their office they always have time to help me, and it is very much appreciated! I am very glad to have both Libby and Arlene to rely on. I know that they have my best interest at heart."
Profile photo of leon defour

leon defour

May 3, 2022

5  out of  5 rating by leon defour
"I Luv State farm, . They always been there for me thru Tuff times . I been with stat farm for years now and I honestly could say that I made the Best switch . My Agent the Best and also is Her staff members totally awesome 👍👍. Jake said it best (like a good neighbor state farm is there ) and that they been. Always there . Thank state farm I will recommend anyone to the company.."